
This webinar is for you if:
- You're a leader who wants to become more effective in conflict
- Your conflict style doesn't lead to resolution
- You want more self-awareness to help navigate conflict
This webinar will cover:
- The myths around conflict
- The reasons conflict comes with leadership
- How hidden agendas blow conflict out of proportion
-The timing of when to effectively handle conflict
What you'll come away with:
- An understanding of the five levels of conflict and how they have different objectives and communication styles
- An awareness of the five styles of handling conflict and how to recognize your default and that of others.
- A knowledge of how to transition conflict to total satisfaction instead of dissatisfaction or partial satisfaction.